Frequently Asked Questions
Last Updated on March 1, 2025
Yes, a valid prescription is required for prescription lenses. You can upload it at checkout or provide it later via email.
We carry a curated selection of premium brands, including designer frames and high-quality lenses approved by our in-house ophthalmologists.
Most orders ship within 5–10 business days, depending on your prescription and lens customization.
We offer a 30-day return or exchange policy on most eyewear, provided items are in original condition. Prescription lenses are non-refundable once crafted.